{"id":46021,"date":"2023-04-28T14:40:17","date_gmt":"2023-04-28T20:40:17","guid":{"rendered":"https:\/\/magazineautomotor.com.mx\/sitio\/?p=46021"},"modified":"2023-04-28T15:15:37","modified_gmt":"2023-04-28T21:15:37","slug":"mercedes-benz-y-honda-no-1-en-satisfaccion-de-ventas","status":"publish","type":"post","link":"https:\/\/magazineautomotor.com.mx\/sitio\/mercedes-benz-y-honda-no-1-en-satisfaccion-de-ventas\/","title":{"rendered":"Mercedes-Benz y Honda no. 1 en Satisfacci\u00f3n de Ventas"},"content":{"rendered":"<div class=\"fcbkbttn_buttons_block\" id=\"fcbkbttn_left\"><div class=\"fcbkbttn_like \"><fb:like href=\"https:\/\/magazineautomotor.com.mx\/sitio\/mercedes-benz-y-honda-no-1-en-satisfaccion-de-ventas\/\" action=\"like\" colorscheme=\"light\" layout=\"standard\"  width=\"450px\" size=\"small\"><\/fb:like><\/div><div class=\"fb-share-button  \" data-href=\"https:\/\/magazineautomotor.com.mx\/sitio\/mercedes-benz-y-honda-no-1-en-satisfaccion-de-ventas\/\" data-type=\"button_count\" data-size=\"small\"><\/div><\/div><div class=\"pntrst_main_before_after\"><div class=\"pntrst-button-wrap \" >\r\n\t\t\t\t\t\t\t<a  data-pin-do=\"buttonFollow\" href=\"https:\/\/www.pinterest.com\/Magazine Automotor\/\">Follow me<\/a>\r\n\t\t\t\t\t\t<\/div><\/div><div class=\"twttr_buttons\"><div class=\"twttr_twitter\">\n\t\t\t\t\t<a href=\"http:\/\/twitter.com\/share?text=Mercedes-Benz+y+Honda+no.+1+en+Satisfacci%C3%B3n+de+Ventas\" class=\"twitter-share-button\" data-via=\"@magazinedeautos\" data-hashtags=\"\"  data-size=\"default\" data-url=\"https:\/\/magazineautomotor.com.mx\/sitio\/mercedes-benz-y-honda-no-1-en-satisfaccion-de-ventas\/\"  data-related=\"magazinedeautos\" target=\"_blank\">Tweet<\/a>\n\t\t\t\t<\/div><div class=\"twttr_followme\">\n\t\t\t\t\t\t<a href=\"https:\/\/twitter.com\/@magazinedeautos\" class=\"twitter-follow-button\" data-size=\"default\"  data-show-screen-name=\"true\"  target=\"_blank\">Follow me<\/a>\n\t\t\t\t\t<\/div><\/div>\n<ul class=\"has-medium-font-size wp-block-list\">\n<li>En el Estudio de Satisfacci\u00f3n de Ventas 2023<\/li>\n\n\n\n<li>De J.D. Power<\/li>\n\n\n\n<li>Muestra la relevancia de la experiencia de compra de veh\u00edculos en l\u00ednea<\/li>\n\n\n\n<li>Y examina la satisfacci\u00f3n del cliente con el distribuidor<\/li>\n<\/ul>\n\n\n\n<p><strong>CIUDAD DE M\u00c9XICO.&nbsp;<\/strong>En el \u00faltimo estudio Satisfacci\u00f3n de Ventas en Mexico 2023 de JDPower (SSI) Study, Mercedes-Benz y Honda ocupan los puesto m\u00e1s altos en la industria en los segmentos de lujo y de volumen, respectivamente.<\/p>\n\n\n\n<p><strong>Mercedes-Benz&nbsp;<\/strong>ocupa el puesto m\u00e1s alto en general y entre las marcas de lujo con 930 puntos. <\/p>\n\n\n\n<p>Mientras que Honda&nbsp;es el primer lugar entre las marcas del mercado de volumen con 902 puntos, MGMotor&nbsp;con 894 puntos ocupa el segundo lugar y&nbsp;Toyota<strong>&nbsp;<\/strong>con 880 ocupa el tercero.<\/p>\n\n\n\n<p>El Estudio del \u00cdndice de Satisfacci\u00f3n de Ventas de M\u00e9xico (SSI), ahora en su d\u00e9cimo a\u00f1o, brinda a los fabricantes y consumidores de autom\u00f3viles una medida objetiva de los niveles de satisfacci\u00f3n de los compradores de veh\u00edculos nuevos. El estudio enfatiza la relevancia de la experiencia de compra de veh\u00edculos en l\u00ednea y examina la satisfacci\u00f3n del cliente con el distribuidor a trav\u00e9s de seis factores (enumerados en orden de importancia): entrega (27%), personal de la distribuidora (25%), instalaciones (16%), negociaci\u00f3n (13%), papeleo (12%) y sitio web de la marca (7%).<\/p>\n\n\n\n<p>El estudio se hizo con base en 3,263 encuestas a compradores de veh\u00edculos nuevos en M\u00e9xico considerando modelos 2021-2023, de uno a 12 meses de propiedad. El estudio se realiz\u00f3 desde octubre de 2022 hasta febrero de 2023.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-lujo-1024x576.jpg\" alt=\"Mercedes-Benz Honda JD Power ventas \" class=\"wp-image-46023\" srcset=\"https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-lujo-1024x576.jpg 1024w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-lujo-300x169.jpg 300w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-lujo-150x84.jpg 150w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-lujo-768x432.jpg 768w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-lujo-1536x864.jpg 1536w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-lujo.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-volumen-1024x576.jpg\" alt=\"Mercedes-Benz Honda JD Power ventas \" class=\"wp-image-46024\" srcset=\"https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-volumen-1024x576.jpg 1024w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-volumen-300x169.jpg 300w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-volumen-150x84.jpg 150w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-volumen-768x432.jpg 768w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-volumen-1536x864.jpg 1536w, https:\/\/magazineautomotor.com.mx\/sitio\/wp-content\/uploads\/2023\/04\/Presentacion-J.D.-Power-MX-SSI-2023-volumen.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size\"><strong>Aqu\u00ed tienes el Estudio del \u00cdndice de Satisfacci\u00f3n de Ventas de M\u00e9xico (SSI) 2023<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-magazine-automotor wp-block-embed-magazine-automotor\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"tjqEeWyoCk\"><a href=\"https:\/\/magazineautomotor.com.mx\/sitio\/fallar-a-las-promesas-afectan-la-satisfaccion-del-cliente\/\">Fallar a las promesas afectan la satisfacci\u00f3n del cliente<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"\u00abFallar a las promesas afectan la satisfacci\u00f3n del cliente\u00bb \u2014 Magazine Automotor\" src=\"https:\/\/magazineautomotor.com.mx\/sitio\/fallar-a-las-promesas-afectan-la-satisfaccion-del-cliente\/embed\/#?secret=fF2x8Ut8yL#?secret=tjqEeWyoCk\" data-secret=\"tjqEeWyoCk\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n<div class=\"pntrst_main_before_after\"><\/div>","protected":false},"excerpt":{"rendered":"<p>En el \u00faltimo estudio Satisfacci\u00f3n de Ventas en Mexico 2023 de JDPower (SSI) Study, Mercedes-Benz y Honda ocupan los puesto m\u00e1s altos<\/p>\n","protected":false},"author":2,"featured_media":46022,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"u%%post_title%% %%sep%% %%sitetitle%%","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"Mercedes-Benz Honda JD Power ventas ","footnotes":""},"categories":[2309],"tags":[1608,5143,126,8530,142,8528,8529,6429,272],"class_list":["post-46021","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nacionales","tag-autos-nuevos","tag-estudio","tag-honda","tag-indice-de-satisfaccion-de-ventas","tag-j-d-power","tag-mercedes-benz-2","tag-satisfaccion-2","tag-ssi","tag-ventas"],"_links":{"self":[{"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/posts\/46021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/comments?post=46021"}],"version-history":[{"count":2,"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/posts\/46021\/revisions"}],"predecessor-version":[{"id":46033,"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/posts\/46021\/revisions\/46033"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/media\/46022"}],"wp:attachment":[{"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/media?parent=46021"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/categories?post=46021"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/magazineautomotor.com.mx\/sitio\/wp-json\/wp\/v2\/tags?post=46021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}